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The Quick Version: if you should be searching for a distinctive engagement ring or special wedding present, Leibish & Co. features a powerful supply of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company was functioning online since 1998 with an individual touch with generated recurring company worldwide. Leibish & Co. makes it easy to get loose rocks or even to utilize the free of charge “Design your” tool to create your own perfect bit of jewellery alive. With decades of experience and strong workmanship under its strip, Leibish & Co. is on the brink of expanding its supply to watches along with other add-ons.

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When Leibish Polnauer launched 1st online diamond business in 1998, it got nearly the full time to upload one picture and description to their website — but he was a visionary which noticed prospective within the fledgling field of ecommerce. “When he views the possibility in a notion, he will probably do everything within his power to progress along with it,” said Benji Margolese, Director of information advertising for Leibish & Co.

Leibish created an effective, family-run process with his girlfriend and children offering in management roles. They’ve grown a successful web business with practices located globally. Leibish & Co. is a leader in special coloured expensive diamonds and gems which can be difficult to get in other places. The expensive diamonds may also be conflict-free, that will be a significant factor for most customers.

“individuals arrived at united states because they search one thing a tiny bit various, some thing a little more unique than everyone provides,” Benji stated.

While Leibish & Co. offers top-notch conventional expensive diamonds, the organization specializes in colourful, distinctive jewelry. Whenever questioned exactly why the organization has these types of increased buyer return rate, Benji easily pinpoints the primary reason.

“It is a mix of exceptional products, great solution, and jewellery designed into highest quantities of perfection,” the guy said. “The precious jewelry we make just isn’t your daily, mass-produced type of item. Each piece is actually custom-made to perfectly suit the diamond or gem opted for from the customer.”

A family group Affair With private Service

Leibish & Co. is actually a real family company, with Leibish’s family playing important roles for the business.

Leibish functions as Founder and chairman of this company, while his girlfriend, Rosi, will be the company’ Events Manager. Their unique eldest girl, Chavi, serves as the Lead Jewelry Designer — and that is a huge obligation since custom jewelry accocunts for significantly more than 50per cent on the organization’s company, Benji mentioned.

Leibish’s eldest boy, Yossi, will be the CEO of Leibish & Co. Another boy, Shmulik, who’s a graduate on the Gemological Institute of America, could be the main Diamond Buyer when it comes to organization. “Shmulik is actually, genuinely, certainly most talented color diamond experts in the industry,” Benji said.

Leibish’s daughter Itzik will be the businesses COO and operates the nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the organizations CFO.

“As one of the longtime people in the team, i will let you know that, even though there is not any relationship, they consider me, and others, part of their family,” Benji stated. “each of us bring our own knowledge into business, but come together to consistently expand the firm.”

Customers are also addressed like family at Leibish & Co., where in fact the business invests fuel into individual service and income. “have you ever addressed one certain broker, eg, this is the exact same person you will definitely constantly manage, whatever you’re phoning or writing in about,” Benji said. “do not have confidence in moving clients to different divisions when they’ve a concern or particular issue they would like to cope with.”

Clients result from all around the World

Leibish has actually a couple of distinct clients: discover customers, who largely store through the internet site, merchants, and people during the trade business, who usually visit the businesses primary workplaces in ny, Israel, and Hong Kong.

Almost all of Leibish & Co.’s customers are from the US. Their next top market is actually Canada, accompanied by great britain, Australia, Hong-Kong, together with rest of Europe.

Clients at every phase of life shop at Leibish & Co., though the majority are between the many years of 35 and 54, Benji mentioned. Additionally, the company garners about 300,000 internet site visits monthly — and helps to keep almost all of its consumers returning.

“with well over a 70per cent return buyer status, we continue to be one of the most famous organizations within niche,” he said.

Colourful Diamonds & Gemstones With a “Design your very own” Option

Leibish & Co. stocks top-quality jewelry, but additionally keeps inventory flexibility, especially for internet based customers, Benji mentioned. The company offers countless free diamonds and precious gemstones, but its key items are tailored jewelry designs.

“We keep extreme assortment of multicolor diamond and gem jewellery, with a few of rarest tones ever before seen,” he mentioned. “We are acknowledged well by our bread-and-butter items — yellow diamond and green diamond engagement bands. But we sell expensive jewelry of nearly every color, and precious gemstones — such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, as well, but the expertise is within the world of shade.”

For customers who’ve anything at heart and need assist which makes it a real possibility, Leibish & Co. supplies a “Design your very own” jewellery instrument, which Benji said is actually their most popular item.

“Naturally, when looking for gay for an unique part, men and women usually wish certain stones and establishing types they have already dropped deeply in love with,” the guy said. The “Design Your Own” tool makes it possible for clients to construct a bit by using the material, setting, and steel regarding choice.

“It allows these to bring their unique fantasies alive — with our expertise in craftsmanship,” Benji told you.

Add-ons & New using the internet Tools in Store for Leibish & Co.

because it looks toward the long term, Leibish & Co. is actually gradually changing toward higher-ticket items and more item assortment. The firm seems comfortable branching out over new products because of the commitment and love it pertains to perfect the recent designs.

“we’ve spoken of bringing in a variety of accessories — eg luxury watches, bags, plus pencils,” Benji said. “But we decided to wait until we 1st perfected all of our main distinct item, and is diamonds.”

Leibish & Co. is also searching for ways to continue refining its prominent site, too. One way it intends to improve the on line knowledge is by bringing in enhanced real life attributes, that may give digital customers a lot more of an in-store knowledge.

As a company featuring its sources in colourful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional business which views modification once the exemption, not the rule.

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